Farsight Support
Questions, problems or ideas: email support@parallel41.ai. We usually answer within two business days.
Plans and billing
Your first trip and the drive back are free. After that, Farsight Plus plans as many trips as you like, billed yearly by Apple, or buy trips as you need them (1 trip or 5), one-time purchases that never expire. To cancel or change your plan: Settings → your name → Subscriptions → Farsight. For a refund, use reportaproblem.apple.com. If Plus or your trips don't show after you buy, open Profile → Subscription → Restore purchases.
Location
Farsight uses your location only when you plan a trip without naming a start and during a drive you start. To let your Apple Watch start drives while your iPhone is in your pocket, set Settings → Farsight → Location to Always.
Road reports
Farsight shows road reports where state transportation departments publish them, and says on each trip which states have only part of them. Weather and weather-service alerts cover every trip. See coverage by state.
Delete your data
Profile → Delete my data removes everything Farsight's server holds for you, then clears the app. Your subscription stays with your Apple ID; cancel it in Settings.
Safety
Farsight gives advice, not guarantees. Conditions change; always use your own judgment on the road.